Generate different templates based on response submitted

timer 20 min.

stars What you'll learn

• Create different sections on your Google Form
• Add a third or more templates
• Generate conditional templates based on response submitted

check_circle Prerequisites

• Good knowledge of Google Form
• Knowing how to configure Form Publisher
• Understanding templates & markers

mode_edit Running a simple example

1. As a customer service manager, Alice wants to have feedback from her users about the new features.
2. As a user, Bob gives his feedback about the 'Approval workflow' feature.
3. Bob submits the 'Approval workflow' section.
4. Alice receives the 'Approval workflow' template.

 

1. Create your original Google Form

First, create your Google Form, and collect user information like email and name.

If you want to add sections to your Google Form, then create at least one question as Multiple choice or Dropdown in your Google Form.

2. Add different sections

In our example, we decided to create three different sections based on our new features:

1. Approval workflow
2. Conditional templates
3. Multiple templates

To do so, once you have your multiple-choice questions, click on the three dots button. Then, click Go to section based on answer.

Then, to create your different sections, click the icon below. An Untitled Section appears. Then you can fill your section.

Finally, go back to section 1. Click Continue to next section next to Approval workflow. Select the correct section. In our example, we selected Go to section 2 (Approval workflow).

Repeat the operation for each choice.

Below section 2 and section 3, select Submit form instead of Continue to next section by default.

3. Configure Form Publisher for the 'approval workflow' template

To do so, open Form Publisher. Then, click Get started.

Finally, create and personalize your current template. In our example, we selected our own Google Doc as a template.

Form Publisher warns you that it can't handle duplicated question title. That is expected as the question I would like to suggest the following improvements is present in each section. Users will only answer to it once, so it is not a problem. Click Continue.

Check that all your markers are valid. In our example, our first template does not cover the question from section 3 and 4, so it is expected that some markers are not found. Click Next.

Configure all the settings of your original form. In the Sharing options and notifications sidebar, add the marker <<Email address>> precisely as the question in your Google Form. Then click Next.

Each recipient will then receive the generated file by email. In our example, we decided to insert Alice's email so that the customer service gets the feedback.

Once done with your first template configuration, set up the second template.

4. Configure Form Publisher for the 'conditional template' template

4.1 Configure the condition of the additional template

Open Form Publisher. Then, click Additional template.

Then, click Get Started.

In our example, we want to generate the template depending on the multiple-choice question, Leave a review for one of our new features either on:

• approval workflow
• multiple templates
• conditional template

You have now access to this new menu to set up the template that will be created based on the answer to the form.

Under Rules select Create current template if. Then, select Leave a review for one of our new features in the Question field from the additional template sidebar.

All the possible answers are then listed next to Is answered by, so select the one you want (Approval workflow in our example).

Our example means that if the respondent answers Approval workflow to the multiple choices question Leave a review for one of our new features, Form Publisher will generate the Approval workflow file. Otherwise, it will generate one of the two other files.

4.2 Add the 'Conditional templates' template into your connected form

Click Open to open and to configure your connected template.

Open Form Publisher. Then, click Get Started.

Create and personalize your connected template. In our example, we selected our own Google Doc as a template.

As for the original form, Form Publisher warns you about the duplicated question, click Continue.

Check that all your markers are valid. Click Next.

Configure all the settings of your connected form. Into Sharing options and notifications, add the marker <<Email address>> precisely as the question in your Google Form. Click Next.

Each recipient will then receive the generated file Form by email. In our example, we decided to insert Alice's email address so that the customer service gets the feedback.

Once done with your second template configuration, set up the third template.

5. Configure Form Publisher for the 'Multiple templates' template

5.1 Configure the condition of the 'connected to connected to' template

Open Form Publisher. Then, click Additional template

Then, click Get Started.

You have now access to this new menu to set up the template that will be created based on the answer to the form.

Under Rules, click Create current template if. Then, select Leave a review for one of our new features in the Questions field from the additional template sidebar.

All the possible answers are then listed next to Is answered by, so select the one you want (Conditional templates in our example).

Our example means that if the respondent answers Conditional templates to the multiple choices question Leave a review for one of our new features, Form Publisher will generate the Conditional templates file. Otherwise, it will generate one of the two other files.

5.2 Add the 'Multiple templates' template into your connected to connected form

Click Open to open and to configure your connected template.

Open Form Publisher. Then, click Get Started.

Create and personalize your connected template. In our example, we selected our own Google Doc as a template.

Check that all your markers are valid. Click Next.

Configure all the settings of your connected form. In the Sharing options and notifications sidebar, add the marker <<Email address>> precisely as the question in your Google Form. Then click Next.

Each recipient will then receive the generated file Form by email. In our example, we decided to insert Alice's email address so that the customer service gets the feedback.

6. Send your Google Form

Once you are done with your third template configuration, go back to your original form.

Send your Google Form.

In our first example, bob.fordemos@gmail.com fills the form. He selects Approval workflow. Then, he clicks Next.

Finally, he fills the Approval workflow section. He clicks Submit.

He receives an email confirmation with the Approval workflow Google Doc.

The customer service receives the generated file as well.

In our second example, bob.fordemos@gmail.com fills the form. He selects Conditional templates. Then, he clicks Next.

Finally, he fills the Conditional templates section. He clicks Submit.

He receives an email confirmation with the Conditional templates Google Doc.

The customer service receives the submitted form as well.

In our third example, bob.fordemos@gmail.com fills the form. He selects Multiple templates. Then, he clicks Next.

Finally, he fills the Multiple templates section. He clicks Submit.

He will receive an email confirmation with the Multiple templates Google Doc.

The customer service receives the submitted form as well.