Personalize your email notifications to responders

Comments

17 comments

  • Avatar
    Jleiter

    It states you can use html and Markers in the e-mail but none of the Markers I've created are flowing over to the e-mail.  Any help with this would be greatly appreciated!

    1
    Comment actions Permalink
  • Avatar
    Form Publisher Team

    Hi,

    Could you contact our support team with the HTML code that you are trying use in the email so that we can help you ?

    0
    Comment actions Permalink
  • In the last 30 days or so, the merge codes in my subject line stopped functioning correctly, but they still work fine when naming the file. The column headers match - the text in the "Subject of your email" field is:

    Form Results: <<Employee's FIRST Name>> <<Employee's LAST Name>>

    0
    Comment actions Permalink
  • Avatar
    Kamil Jellonek (Edited )

    Hi,

      We can set the sender name but not sender email address as a result if somebody responds to received email it will go to the one who set up the Form Publisher. Is it possible to change it ? I would like to have responses send to general mailbox.

    8
    Comment actions Permalink
  • Avatar
    Malcolm Davie

    The tags used in my customized email don't work anymore. "<< >>".  

    0
    Comment actions Permalink
  • Avatar
    Form Publisher Team

    Hi,

    @Admin Bob Richards Automotive Group: Could you contact our support team with more details about you issue so that we can help you find a solution.

    @Kamil Jellonek: Unfortunately, this is not possible, you could migrate your workflow to this general email address.

    @Malcolm Davie: Could you contact our support team with more details about you issue so that we can help you find a solution.

    0
    Comment actions Permalink
  • Avatar
    Rafael García

    Hello! Is it possible to schedule the emails sent to <<marker>>? Let's say I want the email with the attached PDF to be automatically sent 24 hours later and only if its between 8:00 AM and 5:00 PM, is it possible?

    0
    Comment actions Permalink
  • Avatar
    Indian Whistlers' Association (IWA)

    There is a major embarrassing error since some days now. My registration form is supposed to send out a mail to the applicant, greeting him, but mails are being sent in the wrong email id.

    Like is If ABC registered first, he gets a mail at ABC@gmail.com saying "Hello ABC" (<<first name>> is the marker im using in the mail settings).

    After sometime when XYZ registers, he is getting a mail at XYZ@gmail.com still saying "Hello ABC".

    The pdf generated and attached to mail has proper name, but the addressing is wrong and its happening everyday to me.

    0
    Comment actions Permalink
  • Avatar
    Form Publisher Team

    Hi,

    Could you please contact support@form-publisher.com so that we can help you.

    0
    Comment actions Permalink
  • Avatar
    Craig

    Does the "Turn your form submissions into Docs, Sheets, Slides & PDF with Form Publisher" at the bottom of the email get removed for paid accounts?

    0
    Comment actions Permalink
  • Avatar
    Form Publisher Team

    Hi Craig,

    Yes, this part of the notification is removed for paid accounts.

    0
    Comment actions Permalink
  • Avatar
    Craig

    Has this issue been fixed (markers not working in email)?  It still seems to be a problem.

     

    1
    Comment actions Permalink
  • Avatar
    黃楨民

    Hi

    I recently fail to add alternative notify mail.

    the screenshot display after pressing "SAVE'.

    The same situation occurs while pressing "SAVE" in other function such as "Destination folder......".

    Please help.

    BR

    0
    Comment actions Permalink
  • Avatar
    Chapl'Inbox

    Bonjour

    I change the sender name but it is not registered.

    Before to get the license it worked well. 

    Why? and how can i change the sender name and keep it?

     

    Regards

    0
    Comment actions Permalink
  • Avatar
    Remi

    Hi,

    We are aware of this issue and a fix will be released this week to solve the problem

    Thanks

    0
    Comment actions Permalink
  • Avatar
    Erin DeBlois Read

    Is it possible to adjust the email the pdf comes from? It automatically sends from the owner of the form, but what if we want to use an alternate email address as the "from" field?

    0
    Comment actions Permalink
  • Avatar
    Carlos

    Hi Erin,

    Thanks for your message.

    Currently, that is not possible.

    Would you like us to raise a feature request with the product team? If yes, please contact us here with more details on your use case.

    Have a good one,

    Carlos - Form Publisher Support team

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk