Form Publisher isn't working anymore

Follow

Comments

8 comments

  • Avatar
    Hector Rodriguez

    Great app! I set this up on a Google Form my boss created and shared with me.  When he tries to change anything on FormPublisher he gets a message that I set it up and he can't make changes.  What do I need to do for him to be able to make and save changes? 

    Specifically, I'm trying to set up the output folder on his computer.  I've temporarily removed the app but he still gets a message that I set it up and he can't change anything. 

     

    Thank you.

     

    Best regards,

    Hector

  • Avatar
    Form Publisher Team

    Hi,

    I see that you've found the right article on your own, if someone else is looking for ownership transfer, you can follow this article: https://support.form-publisher.com/hc/en-us/articles/213280785

    Best regards, 

    Form Publisher team.

  • Avatar
    Josh Elsesser

    I am having trouble getting publisher to send the pdf of my template to the respondant

  • Avatar
    Form Publisher Team

    Hi,

    @Josh Elsesser: Could you send an email to our support email address: support@form-publisher.com with the issue so that we can help you fix it?

    Form Publisher Team

  • Avatar
    Marc Engel

    Hi

    I can't get past the 'Form Publisher Status' anymore. I have been having trouble using Form Publisher for some weeks, now. (Premium). I disabled and re-enabled FP from the add-on library several times already. Even from new Google Forms (i.e. without a FP assignment) the add-on menu mentions 'Form Publisher Status' and gives me the dialogue to reset the form. This does not work, so I am stuck!!

  • Avatar
    Form Publisher Team

    Hi,

    @Marc Engel: Could you contact us by email at: support@form-publisher.com so that we can help you fix your issue? 

    Form Publisher Team

  • Avatar
    Jonathan Watts

    I'm receiving an error message from all my Forms connected to Form Publisher with the following text:

    "Form Publisher cannot work because you have exceeded your Drive storage capacity."

     

    This can't be possible because I have unlimited Google Drive storage with my education account. Is this a temporary bug? Has anyone else experienced this issue? I have many forms that are all dysfunctional right now because of this.

  • Avatar
    Form Publisher Team

    Hi,

    We had an issue that sent this error message to a lot of users that weren't concerned by the Drive Storage Capacity. If Form Publisher works fine for you, you can just ignore this email.

    Sorry for the inconvenience.

Please sign in to leave a comment.

Powered by Zendesk