Multiple account errors are triggered when a function of the script is launch by the wrong account. In most cases this issue is caused by a multiple connection on a Chrome session. This article explains further this issue.
Why do I get this error?
When you are connected to a session in Google Chrome, you can add multiple accounts under the same session. If your main account (the default one) has installed Form Publisher, and you are trying to open Form Publisher with one of the other account, you will trigger this error.
info Google is using the main account to launch server side function (Note that we do not have any control about that except sending this error).
What should I do?
To solve this issue:
- First, log out of every account
- Then, login with the one that owns the Google Form that you are trying to edit
- Or, open a Chrome session where the main account is the one you're using
warning As a reminder from our Terms of Use, 'Form Publisher is strongly linked to the infrastructure provided by Google. Changes by Google on this infrastructure might change the product and the features we can provide.' So please understand that we cannot solve this issue as this is not from Form Publisher side but from Google. If the issue persists and occurs many times, the best thing to do is to retry later.
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