Multiple account errors are triggered when a function of the script is launch by the wrong account. In most cases, this issue is caused by numerous connections on a Chrome session. This article explains further this issue.
Why do I get this error?
When you are connected to a Google Chrome session, you can add multiple accounts under the same session. If your main account (the default one) has installed Form Publisher, and you are trying to open Form Publisher with one of the other accounts, you will trigger this error.
info Google uses the main account to launch server-side function (Note that we do not have any control about that except sending this error).
What should I do?
To solve this issue:
- First, log out of every account
- Then, log in with the one that owns the Google Form that you are trying to edit
- Or, open a Chrome session where the primary account is the one you're using
warning As a reminder from our Terms of Use, 'Form Publisher is strongly linked to Google's infrastructure. Changes by Google on this infrastructure might change the product and the features we can provide.' Please understand that we cannot solve this issue as this is not from the Form Publisher side, but Google. If the problem persists and occurs many times, the best thing to do is to retry later.
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