When you purchase a license for Form Publisher, a recurring payment is automatically set on your customer profile, through PayPal. This article will show you how to cancel this auto-renew.
1. I purchased via a PayPal account
First, login to your PayPal customer account:
Then click 'Settings':
Go to 'Payments', and click 'Manage automatic payments':
Choose 'Awesome Gapps, Inc' in the merchant list from the left menu, then click 'Cancel' next to Status:
Confirm on the following pop-ups:
Once you clicked 'Done', your subscription status will turn into 'INACTIVE':
Finally, you will receive a confirmation email from PayPal indicating that your subscription has been cancelled:
2. I purchased via credit/debit card
Contact us at firstname.lastname@example.org and attach the invoice to your email.