Transfer ownership of Form Publisher settings / Trigger the add-on from another account

Learn how to transfer the ownership of Form Publisher settings from an account to a new one.

info Form Publisher doesn't provide an automated way to transfer ownership for all your Google Forms. So you will have to repeat those steps if you have multiple forms.

Once Form Publisher is set up on a Google Form with a specific account, only this account can edit the settings.

Please read below to know how to transfer the ownership of Form Publisher settings to another account.

1. Transfer the ownership of all your Google documents to the new account

If the previous owner's account and the new account are within the same domain, best would be to transfer ownership of all the following documents/folders from the previous to the new account:

The template (either a Google Doc, Sheet or Slide)
The Google Form (add the new account as a collaborator)
The destination folder
The responses spreadsheet

Please share the documents to the new account with editor access if they are not within the same domain.

2. Disable Form Publisher from the previous owner's account

Click the add-on icon, then Form Publisher.

Transfer_ownership_of_Form_Publisher_settings__Trigger_the_add-on_from_another_account1.png

Form Publisher's window appears, click Status & quotas.

Transfer_ownership_of_Form_Publisher_settings__Trigger_the_add-on_from_another_account2.png

The Status sidebar appears. Click on the button next to Form Publisher status to disable the add-on in this form.

This way, Form Publisher will erase the current trigger and the ownership of the add-on.

info If you don't have access to the previous owner's account anymore, please submit a request to our customer support:

3. Enable Form Publisher from the new owner's account

warning This new account must have permission to edit the Google Form to access the add-on menu.

Once the Google Form is opened from the new account, open the Status sidebar again then click on the button to re-enable Form Publisher.

Transfer_ownership_of_Form_Publisher_settings__Trigger_the_add-on_from_another_account3.png

done And that's it! The account that re-enabled Form Publisher has now access to the sidebar and is now the new owner of Form Publisher settings on this Google Form.

Comments

15 comments

Hector Rodriguez March 29, 2017 20:03

This is the answer I was looking for. Thank you.

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Form Publisher Team April 19, 2017 14:32

Hi,

@Hector Rodriguez: Thanks for your feedback !

Form Publisher Team

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Nivea Tejada May 12, 2017 13:30

Hello,

My company recently changed domain names and the Form Publisher will not let me changing the settings on the form due to the fact that its under ownership of my old email.

We own both the new and old domain, how can I gain access to my form publisher?

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Form Publisher Team May 15, 2017 09:38

Hi

@Nivea Tejada: If you have access to both your account, you just have to follow this article.

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Nivea Tejada May 15, 2017 15:35

I do not as my old email became an alias.

How can I gain access to my form publisher?

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Form Publisher Team May 16, 2017 08:46 (Edited May 16, 2017 08:47)

Hi,

@Nivea Tejada: We can give you your Form Publisher settings back if we have both emails address. Please contact us by email at: support@form-publisher.com

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Sarah Kaplan November 28, 2017 19:31

What if I want multiple people to be able to use/edit the form publisher. Each time someone else needs to make changes everyone else disables form publisher so they can enable it? I need at least 2 other people to be able to access it, if not concurrently.

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Form Publisher Team December 05, 2017 10:45

Hi,

Only one person can edit the Form Publisher configuration at a time. You will have to switch the ownership whenever you change editor.

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Nicola Brown December 06, 2017 23:09

Hi

Ive tried following the above instructions (disabling form publisher in original account and enabling in new account) and I still get the same message: Form publisher has been set up by (insert original email address), you cannot change the settings.

I have transferred ownership of the google form, and template I created to the new account. I followed the above instructions. I've also tried removing the form publisher altogether in the old account and reinstalling in new account. This hasn't worked.

Please can you advise ASAP

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Denise Blank September 19, 2019 15:01

I am planning to transfer ownership of connected forms (3). Questions:

1) Will the existing workflows (who receives email notifications) and the emails (custom text w/variable fields) also transfer? Or will we need to recreate them on each form?

2) Will we need to disable/enable FormPublisher on each Google form, or just the first of the connected ones?

Thank you.

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Denise Blank October 23, 2019 18:40

Never rec'd response to original message, but discovered that YES, the notifications and emails remain in tact. They do not need to be recreated. Also, we transferred ownership on all copies of the form involved.

New issue:

Transfer appeared to work EXCEPT, there are now duplicate files being created -- one that is "owned" by me (original configurer) and one that is owned by the person to which we transferred final ownership.

I cannot see what we left out -- all folders, forms, response sheets and templates were transferred before we transferred FormPublisher settings. Please advise if there is anything else we can check to stop duplicate file generation.

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Amy Bredehoft February 24, 2020 12:25

Hello - I've had the same problem as Denise Blank multiple times in the past. I think that these instructions need to be redone and/or your Google Script / Firebase app requires some rework.

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Oleg Gulevskyy February 26, 2020 14:52

Hi all,

Can you please get in touch with our support team by the link below and provide them with your Google Forms, so they can investigate this for you?
https://support.form-publisher.com/hc/en-us/requests/new

Thank you
FP Team

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Amy Bredehoft May 01, 2020 11:34

This still does not work. We always follow the directions directly as laid out here and it never seems to work.

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Galo Leroux July 10, 2020 00:47

I can transfer the plugin from my gmail account to a gsuite account. I have to pay something extra.

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