Troubleshooting
Having troubles with Form Publisher? Find solutions in our known issues section.
Known Issues
- chevron_right Create a Chrome profile for a specific Google account
- chevron_right Small configuration issue: Duplicated question title
- chevron_right Number of cells in your response sheet exceeded
- chevron_right Form Publisher is no longer generating files or sending emails
- chevron_right Your Google Form responses spreadsheet is missing
- chevron_right The URLs in the responses spreadsheet are missing See all 12 articles
Technical Errors
- chevron_right Error: 'New Form Publisher error'
- chevron_right Error: 'A server error occurred'
- chevron_right Error: 'Third-party cookies error' (Google Picker)
- chevron_right Error: 'Multiple account issue'
- chevron_right Error: 'Authorization is required'
- chevron_right Error: 'Cannot create a new folder' See all 9 articles
Formatting Issues
- chevron_right Remove data validation to solve marker issues
License Issues
- chevron_right Your plan is not active yet
PayPal Issues
- chevron_right Your card is linked to another PayPal account
- chevron_right PayPal error: Your bank can’t verify your credit card at this time
- chevron_right PayPal error: Things don’t appear to be working at the moment
- chevron_right PayPal can’t complete your payment or set up pre-approved payments
- chevron_right Your credit card has been declined by PayPal
- chevron_right PayPal can’t add your credit card
Other Issues
- chevron_right How to remove Form Publisher from your Google account?
- chevron_right The app freezes without any error message
- chevron_right How to uninstall Form Publisher?