You want to purchase a Form Publisher licence and PayPal informs you they can’t add your card. This article will explain why you have this issue and how to solve it.
Why can’t PayPal add your credit card?
You want to purchase a premium licence with your credit card but you received the following error message from PayPal:
If you've tried to link your credit or debit card to your PayPal account, but received an error message, it can be for several reasons:
- You have entered a different billing address for your PayPal account than the one on your card statement
- Your card is linked to another PayPal account
- Your credit card or your company card did not accept the $1.00 authorization sent by PayPal when you attempted to add the card
- You linked your card to your PayPal account, but entered the card security code (CSC) incorrectly 3 times
How to solve this issue?
If your issue is not resolved by the above linked article, please contact PayPal customer service for further troubleshooting.
To contact customer service, check the contact page which is at the bottom of any PayPal page for contact options, or reach out by Facebook or Twitter.