You want to purchase a Form Publisher licence and PayPal informs you they can’t add your card. This article will explain why you have this issue and how to solve it.
Why can’t PayPal add your credit card?
You want to purchase a premium licence with your credit card but you received the following error message from PayPal:
If you've tried to link your credit or debit card to your PayPal account, but received an error message, it can be for several reasons:
- You have entered a different billing address for your PayPal account than the one on your card statement
- Your card is linked to another PayPal account
- Your credit card or your company card did not accept the $1.00 authorization sent by PayPal when you attempted to add the card
- You linked your card to your PayPal account, but entered the card security code (CSC) incorrectly 3 times
How to solve this issue?
info We recommend reading PayPal’s documentation to know more: Why can't I add a debit or credit card to my PayPal account?
If your issue is not resolved by the above linked article, please contact PayPal customer service for further troubleshooting.
To contact customer service, check the contact page which is at the bottom of any PayPal page for contact options, or reach out by Facebook or Twitter.
warning As each payment transaction is handled by PayPal, any requests to the support on this issue will not be processed. If you have any questions about your Paypal issue, please contact them directly.
Comments
2 comments
How do I unsubscribe from my plan? I had no idea you had saved my credit card details from the last transaction and keep charging me annually. I would like to unscubscribe and claim a refund.
Hi,
Could you please contact our support team so that we can cancel your subscription ?
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