Form Publisher generates your Google Form submissions into Google documents, Microsoft documents and/or PDFs and sends by default email notification messages. This article will explain how to personalize email notifications to responders.
1. Personalize your email notifications
You can access the Sharing options and notifications sidebar:
- From the Form Publisher menu
- Directly from the sidebar
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Once you are on this sidebar, click Personalize email notification.
An email customization pop-up appears.
For each file, you are able to personalize:
1. The sender name
In our example, we kept the name associated with the Google account.
2. The email subject
In our Email subject, we used the <<fileName>> marker which is equal to the Generated files title that we personalized in the Destination folder and naming convention sidebar.
We suggest you read our article: [Step 5] Name your file and select your folder to know more about this option.
3. The email body
Once you are done with your email personalization, click Save and close.
2. Submit your form to test your email customization
From your Google Form, click on the eye in the top right corner.
Then fill your Form > click Submit.
You will see a message which confirms that your submission has been recorded.
3. Check your email box
Open the email notification you have received. All your email personalization has been generated.
Comments
17 comments
It states you can use html and Markers in the e-mail but none of the Markers I've created are flowing over to the e-mail. Any help with this would be greatly appreciated!
Hi,
Could you contact our support team with the HTML code that you are trying use in the email so that we can help you ?
In the last 30 days or so, the merge codes in my subject line stopped functioning correctly, but they still work fine when naming the file. The column headers match - the text in the "Subject of your email" field is:
Form Results: <<Employee's FIRST Name>> <<Employee's LAST Name>>
Hi,
We can set the sender name but not sender email address as a result if somebody responds to received email it will go to the one who set up the Form Publisher. Is it possible to change it ? I would like to have responses send to general mailbox.
The tags used in my customized email don't work anymore. "<< >>".
Hi,
@Admin Bob Richards Automotive Group: Could you contact our support team with more details about you issue so that we can help you find a solution.
@Kamil Jellonek: Unfortunately, this is not possible, you could migrate your workflow to this general email address.
@Malcolm Davie: Could you contact our support team with more details about you issue so that we can help you find a solution.
Hello! Is it possible to schedule the emails sent to <<marker>>? Let's say I want the email with the attached PDF to be automatically sent 24 hours later and only if its between 8:00 AM and 5:00 PM, is it possible?
There is a major embarrassing error since some days now. My registration form is supposed to send out a mail to the applicant, greeting him, but mails are being sent in the wrong email id.
Like is If ABC registered first, he gets a mail at ABC@gmail.com saying "Hello ABC" (<<first name>> is the marker im using in the mail settings).
After sometime when XYZ registers, he is getting a mail at XYZ@gmail.com still saying "Hello ABC".
The pdf generated and attached to mail has proper name, but the addressing is wrong and its happening everyday to me.
Hi,
Could you please contact support@form-publisher.com so that we can help you.
Does the "Turn your form submissions into Docs, Sheets, Slides & PDF with Form Publisher" at the bottom of the email get removed for paid accounts?
Hi Craig,
Yes, this part of the notification is removed for paid accounts.
Has this issue been fixed (markers not working in email)? It still seems to be a problem.
Hi
I recently fail to add alternative notify mail.
the screenshot display after pressing "SAVE'.
The same situation occurs while pressing "SAVE" in other function such as "Destination folder......".
Please help.
BR
Bonjour
I change the sender name but it is not registered.
Before to get the license it worked well.
Why? and how can i change the sender name and keep it?
Regards
Hi,
We are aware of this issue and a fix will be released this week to solve the problem
Thanks
Is it possible to adjust the email the pdf comes from? It automatically sends from the owner of the form, but what if we want to use an alternate email address as the "from" field?
Hi Erin,
Thanks for your message.
Currently, that is not possible.
Would you like us to raise a feature request with the product team? If yes, please contact us here with more details on your use case.
Have a good one,
Carlos - Form Publisher Support team
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