Personalize email notifications to responders

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8 comments

  • Avatar
    Jleiter

    It states you can use html and Markers in the e-mail but none of the Markers I've created are flowing over to the e-mail.  Any help with this would be greatly appreciated!

  • Avatar
    Form Publisher Team

    Hi,

    Could you contact support@form-publisher.com with the HTML code that you are trying use in the email so that we can help you ?

  • In the last 30 days or so, the merge codes in my subject line stopped functioning correctly, but they still work fine when naming the file. The column headers match - the text in the "Subject of your email" field is:

    Form Results: <<Employee's FIRST Name>> <<Employee's LAST Name>>

  • Avatar
    Kamil Jellonek (Edited )

    Hi,

      We can set the sender name but not sender email address as a result if somebody responds to received email it will go to the one who set up the Form Publisher. Is it possible to change it ? I would like to have responses send to general mailbox.

  • Avatar
    Malcolm Davie

    The tags used in my customized email don't work anymore. "<< >>".  

  • Avatar
    Form Publisher Team

    Hi,

    @Admin Bob Richards Automotive Group: Could you contact support@form-publisher.com with more details about you issue so that we can help you find a solution.

    @Kamil Jellonek: Unfortunately, this is not possible, you could migrate your workflow to this general email address.

    @Malcolm Davie: Could you contact support@form-publisher.com with more details about you issue so that we can help you find a solution.

  • Avatar
    Rafael García

    Hello! Is it possible to schedule the emails sent to <<marker>>? Let's say I want the email with the attached PDF to be automatically sent 24 hours later and only if its between 8:00 AM and 5:00 PM, is it possible?

  • Avatar
    Indian Whistlers' Association (IWA)

    There is a major embarrassing error since some days now. My registration form is supposed to send out a mail to the applicant, greeting him, but mails are being sent in the wrong email id.

    Like is If ABC registered first, he gets a mail at ABC@gmail.com saying "Hello ABC" (<<first name>> is the marker im using in the mail settings).

    After sometime when XYZ registers, he is getting a mail at XYZ@gmail.com still saying "Hello ABC".

    The pdf generated and attached to mail has proper name, but the addressing is wrong and its happening everyday to me.

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