When you buy licenses for Form Publisher by Paypal or by card via Paypal, a recurring payment is automatically set up for your customer profile, through PayPal. This article explains how to cancel your subscription: the recurring payment is removed for your profile and your Form Publisher license won't be renewed when your current license expires.
– This article is for users who purchased their license by Paypal or by card via Paypal.
If you paid by credit or debit card without using Paypal, read the article: Cancel your subscription.
Learn more: How did you pay for your Form Publisher license?
– If you don't want your license to be renewed automatically, you need to repeat the steps below each time you buy a plan.
Cancel your subscription from your PayPal account
Sign in to your PayPal customer account.
Click the Settings button.
Go to Payments and click View.
Choose Awesome Gapps, Inc in the merchant list from the left menu, then click Cancel next to Status.
Confirm on the following pop-ups.
Your subscription status switches to INACTIVE.
You receive a confirmation email from PayPal indicating that your recurring payment has been canceled.
Cancel your subscription directly with us if you paid by card via Paypal
If you paid by card via Paypal and don’t have a PayPal account, contact us directly to cancel the agreement.
When you cancel your subscription, your plan remains active until the end of your subscription.
You can cancel your subscription any time up to the day before your next scheduled payment.