Only the Help button appears in the add-on menu

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6 comments

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    Caitlin

    What are the other trouble shooting options?  Just refreshing and waiting does not bring up new options on the menu.

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    EaglePass DistrictClerk

    I have waited. I have uninstalled and reinstalled. I have refreshed the page. I get nothing but the help menu.

    Any other ideas?

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    Ashish Sahu

    +1. facing a similar issue with google form publisher, Only Help section appears.

    Honestly, it is very irritating

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    Remi

    Hi,

    Thanks for your comment

    The only workaround for this issue is to refresh the page and wait a few seconds before opening the menu. It should be working then.

    We are sorry about this issue but it is not directly related to Form Publisher technical structure

    Thanks

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    Sarah Chappell

    I am having the same problem.  I just updated this form and cleared up missing fields with Form Publisher last week.  Now I only get the Help option and nothing else comes up - I did a lot of work - please help!

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    Remi

    Hi,

    Please wait a few seconds before opening the form publisher menu. Then it should works and the full menu will be displayed

    Thanks

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